Alphapage is a leading provider of strategic, inbound call management solutions for the medical and dental industries. We offer a vast range of fully customizable call management solutions for your practice and are dedicated to providing you with extraordinary service and quality results. Our agents are highly trained on your specific protocols, treating your patients as their own, and bringing a genuine warmth and personal connection to every call. Our agents follow strict policies and procedures to ensure complete compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements. Alphapage agents also are trained to handle all types of calls, from routine to emergency.

We provide

• Accurate call screening so you receive the right calls at the right time.
• Secure text messaging services on any smartphone or smart device.
• Multiple delivery options, including live agent callouts, direct patching, eVoice (voicemails sent directly to your email), and more.
• Web-based on-call scheduling.
• Recorded and archived messages for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Hospice and palliative support require very specific call procedures, and Alphapage will serve as your connection between families, patients and care providers. Alphapage has many years of experience in this industry, and we understand the type of support hospice and home health care organizations need on a daily basis. Alphapage’s agents manage each call with respect, sensitivity and designed to your exact specifications. Our agents also are trained to handle all types of calls under the Health Insurance Portability and Accountability Act (HIPAA) and other regulatory requirements.

We provide

• Accurate call screening so you receive the right calls at the right time.
• Secure text messaging services on any smartphone or smart device.
• Multiple delivery options, including live agent callouts, direct patching, eVoice (voicemails sent directly to your email), and more.
• Web-based on-call scheduling.
• Recorded and archived messages for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

In the construction industry, you often are required to have a mobile office and work long hours. When you partner with Alphapage, you won't have to worry about missing incoming calls due to a hectic schedule. We provide 24/7 answering services to handle emergency situations, capture incoming sales leads and keep your employees connected. Our highly trained agents will take your messages accurately and deliver them to you exactly how you want and need.

We provide

• Live Operator Service – 24/7 coverage; our highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner.
• Emergency Call Handling – Receive urgent calls immediately; we will page, text or call your on-call techs and follow up to ensure they received the message. We also can patch the caller directly through to your techs without disconnecting to ensure service continuity.
• Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want, via voicemail, text, email, fax, pager or live operator call. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

These days, people have access to millions of products online at any time of the day, so it’s important to set your business apart from the competition by providing a live voice when customers call. In the world of e-commerce, product selection, shipping methods and return policies are important, but excellent customer service is what will separate your business from the pack. Our agents flawlessly guide your clients through the ordering process, collect information, answer questions, take payment and provide order confirmations. We work with you to build a customized script, as well as enter orders via your own Web interface. From the moment a call comes in for your product or services, our operators can access your website on their own screens, enabling a seamless order entry directly into your own system.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Compassionate, knowledgeable and timely assistance is a requirement for the funeral and mortuary industry. Family members often need to speak with someone to receive immediate answers during very difficult times in their lives. Alphapage offers live answering service solutions that provide instant feedback with the compassion needed during a time of grief. Our agents follow strict protocols that you provide, so all calls are handled to your exact specifications.

We provide

• Live Operator Service – Our highly trained agents are available to speak to your callers any time of day or night with the compassion and professionalism that you require.
• Customized call handling and relay procedures – We send your messages to you in a variety of ways – voicemail, text, email, fax, pager or live operator call – and to multiple individuals if needed.
• Call patching and transfer – You determine which calls need to be connected to you immediately.
• Viewing times and directions (live answer and voicemail options) – We provide information to your callers based on your preferences; you also can automate your instructions with a voicemail service.
• Recorded and archived messages are available for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Top-notch customer service is often the determining factor in whether a customer returns to your events, year after year. Alphapage will ensure that your guests’ needs are met with professionalism and care. From hotel and restaurant reservations to conference and seminar registrations, to large conventions and banquets, we’ll work with you to develop cost effective solutions. We are able to work with your existing Web-based platforms to flawlessly integrate your company information and handle payment processing. Our live answering solutions come at just a fraction of the cost of hiring an employee to do the same work. We’ll also handle your call overflow needs 24 hours a day, 365 days a year. We are available to provide support during the day when your agents are busy, as well as after hours and on weekends when your office is closed.

We provide state-of-the-art technology and industry leading experience in

• Reservations
• Event and Conference Registration
• Confirmations
• Cancellations
• RSVP
• Payment Processing

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Almost every company in the HVAC industry now supports customers 24 hours a day, seven days a week. When an emergency arises, customers want to speak with a real person who can help solve the problem. Our agents allow you to stay competitive by responding quickly with real solutions. With Alphapage, you’ll never miss an opportunity to meet the needs of current customers or capture new business.

We provide

• Live Operator Service – 24/7 coverage; our highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner.
• Emergency Call Handling – Receive urgent calls immediately; we will page, text or call your on-call techs and follow up to ensure they received the message. We also can patch the caller directly through to your techs without disconnecting to ensure service continuity.
• Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want, via voicemail, text, email, fax, pager or live operator call. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

We understand that the landscaping industry is a seasonal business and that call volume fluctuates greatly throughout the year. Alphapage's answering service solutions help you accommodate the increase in calls during your busy seasons. After your first three months, we offer a month-to-month service, so you can use our service for as long as you need and suspend service when things slow down. With Alphapage, you’ll never miss an opportunity to meet the needs of current customers or capture new business.

We provide

• Live Operator Service – 24/7 coverage; our agents can determine the type of call, connect you with your caller, provide price quotes or information, take accurate messages and send them to you immediately.
• Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want, via voicemail, text, cell, email, fax, pager or live operator call. We also can send messages electronically to multiple people at no extra charge.
• Emergency Call Handling – Receive urgent and important calls immediately; we will page, text or call your on-call techs and follow up to ensure they received the message. We also can patch the caller directly through to your on-call tech without disconnecting to ensure service continuity.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Being available to your clients day or night is critical to the growth and success of your firm. Our highly trained agents act as an extension of your firm by providing high-quality legal answering services with care and confidentiality. For less than the cost of a full-time receptionist, Alphapage will provide exceptional answering services that deliver the professionalism and trust you need and expect. For more than 25 years, we have supported firms specializing in many areas, including:

• Criminal
• Alcohol
• Defense
• Traffic
• Family Law/Divorce
• Immigration
• Business/Corporate Law

We provide

• 24/7 live agent support designed to your exact specifications and able to handle all calls, from routine inquiries to urgent situations.
• Client qualifying and pre-screening.
• Secure SMS text messaging, email monitoring, live-call patching and voicemail solutions.
• Accurate call screening; you can receive your messages in multiple ways, based entirely on your preferences and needs.
• Recorded and archived messages for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

When it comes to plumbing emergencies, customers want to speak to a real person who can help solve the problem as soon as possible. Our agents are highly trained to handle a variety of issues, including call routing and emergency dispatch, any time of day or night. We will assist you in increasing operational efficiencies and improving customer service levels. With Alphapage, you’ll never miss an opportunity to meet the needs of current customers or capture new business.

We provide

• Live Operator Service – 24/7 coverage; our highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner.
• Emergency Call Handling – Receive urgent calls immediately; we will page, text or call your on-call techs and follow up to ensure they received the message. We also can patch the caller directly through to your techs without disconnecting to ensure service continuity.
• Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want, via voicemail, text, email, fax, pager or live operator call. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Alphapage has years of experience serving businesses in the property management industry, such as apartment complexes, condos, senior living facilities, HOAs, leasing offices and commercial properties. Our highly trained team handles your calls with professionalism, knowledge and designed to your exact specifications. When you partner with Alphapage, we become an extension of your on-site staff and help keep your properties filled with satisfied tenants. We also handle overflow calls, assist with scheduling viewings, provide information on properties, and handle maintenance requests and emergency dispatch.

We provide

• Live Operator Service – 24/7 coverage; our highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner.
• Emergency Call Handling – Receive urgent calls immediately; we will page, text or call your on-call techs and follow up to ensure they received the message. We also can patch the caller directly through to your techs without disconnecting to ensure service continuity.
• Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want, via voicemail, text, email, fax, pager or live operator call. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

At Alphapage, we know that being connected is critical to your success, and we provide the support you need to capitalize on every potential sale. Our live answering service solutions can be fully customized to meet the needs of all real estate professionals. For less than the cost of a full-time receptionist, Alphapage provides exceptional service that delivers the professionalism and trust you need and expect. With Alphapage, you’ll never miss an opportunity to meet the needs of current clients or capture new business.

We provide

• Professional, live agents available around the clock to accurately handle everything from routine inquiries to urgent situations.
• Prompt and professional phone answering at all times to grow your brand and improve your image.
• Fully customizable call handling procedures designed to your exact specifications.
• 24/7 secretarial services, lead generation and appointment scheduling services.
• Client qualifying and pre-screening.
• SMS text messaging, email monitoring, live call patching and voicemail solutions.
• Recorded and archived messages for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

For pet owners, animals are a part of the family. People want access to their veterinarian’s office any time of the day or night. Alphapage’s operators provide quality customer service 24 hours a day, allowing you to set your practice apart from the others. Veterinarian offices of all sizes use our call center services to deliver the best care possible for pets and their families.

We provide

• Professional, compassionate agents trained to handle all types of calls, from routine to urgent.
• Customized and courteous answering solutions designed to your exact specifications.
• Accurate call screening so you receive the right calls at the right time.
• Secure text messaging services on any smartphone or smart device.
• Multiple delivery options including, live agent callouts, direct patching, eVoice (voicemails sent directly to your email), and more.
• Web-based on-call scheduling.
• Messages recorded and archived for your access at any time.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.

Alphapage is locally owned and operated with a significant national presence. We have extensive experience and success with businesses of all sizes in a wide range of industries and markets. As one of the most advanced teleservice centers in the nation, we take great pride in the services we provide. No matter how specialized your telecommunication needs are, we can customize our products and services to accommodate your business.

Request your online quote now or call 1.800.568.2183 to speak to one of our Account Specialists to learn how Alphapage can meet your call management needs.